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--- python:python_programs:rswqueuebot_queuecontroller [2024/05/07 04:50] – created jcorona
+++ python:python_programs:rswqueuebot_queuecontroller [Unknown date] (current) – removed - external edit (Unknown date) 127.0.0.1
@@ Line 1: / Line 1: @@
-~~cssp_main_openDIV~~
-====== Queue Control Waiting Program  ======
-Quickly puts a call **in waiting** with **your name** and then automatically inserts **who calle**d into the **name field**, then copies the **description** of the ticket into problem field.
-<code python>
-# -*- coding: utf-8 -*-
-"""
-Created on Sat Jul 15 21:03:15 2023
-@author: jcorona
-"""
-# -*- coding: utf-8 -*-
-import pyautogui
-import time
-from pywinauto.application import Application
-from pynput.keyboard import Controller, Key
-# Initializing the controller
-keyboard = Controller()
-# Connecting to the application
-app = Application().connect(title="CSS 2.0")
-main_window = app.window(title='CSS 2.0')
-update_status_window = app.window(title='Update Status')
-# Access the grid
-grid = main_window.TrswVirtualStringGrid
-# Updating the status window
-combobox = update_status_window.child_window(class_name="TrswIncComboBox")
-combobox.type_keys('Waiting')
-edit = update_status_window.child_window(title='',class_name="TEdit")
-edit.set_focus()  # Ensure the Edit field is focused before typing
-edit.type_keys('Jonathan Calling', with_spaces=True)
-time.sleep(.1)
-update_status_window.child_window(title="&OK", class_name="TButton").click()
-# Set focus on the grid and access context menu
-grid.set_focus()
-keyboard.press(Key.menu)
-keyboard.release(Key.menu)
-time.sleep(.1)
-for _ in range(6):  # Press the down arrow key six times
-    keyboard.press(Key.down)
-    keyboard.release(Key.down)
-    time.sleep(0.1)
-keyboard.press(Key.enter)
-keyboard.release(Key.enter)
-# Copy content from 'New Caller' window
-new_caller = app.window(title='New Caller')
-new_caller.print_control_identifiers()
-new_caller.Edit.select()
-new_caller.Edit.type_keys('^c')
-time.sleep(.1)
-new_caller.Button2.click()
-# Select 'Take this Call' option
-time.sleep(.1)
-main_window.child_window(title="Take this Call", class_name="TButton").click()
-main_window.child_window(title="Call Detail", timeout=2)
-if main_window.child_window(title="** Notes **", class_name='TRzTabSheet'):
-    pyautogui.hotkey('shift', 'tab')
-    pyautogui.press('left')
-    time.sleep(.1)
-# Paste content into the Call Detail window and copy-paste other content
-main_window.child_window(class_name="TfrmSupportCall").Edit7.type_keys('^v')
-time.sleep(.1)
-main_window.child_window(class_name="TPanel",title="pnlCallDetail").Edit2.select()
-time.sleep(.1)
-main_window.child_window(class_name="TPanel",title="pnlCallDetail").Edit2.type_keys('^c')
-time.sleep(.1)
-main_window.child_window(class_name="TfrmSupportCall").Edit4.type_keys('^v')
-</code>
-[[:python:python_programs:rswqueuebot_queuecontroller:queuecontrol_learning_content]]
-[[:python:python_programs:rswqueuebot_queuecontroller:autohotkey_shortcuts_example]]
-~~cssp_closeDIV~~
-\\
-\\
-\\
-\\
-\\